Apple Developer Connections Developer Technical Support (DTS) team is made up of highly qualified engineers with development expertise in every key Apple technology. We offer rich development-level technical support to ADC members worldwide. Whether you need direct one-on-one support troubleshooting issues or providing workarounds, hands-on assistance to accelerate a project, or helpful guidance to the right documentation and sample code, we have engineers ready to help you.
Practical help tailored to your development need
When you request ADC support, rest assured that youll be assigned an engineer with subject matter expertise for your specific issue. DTS engineers can provide you with practical, insightful assistance on almost any development topic from Accessibility to Zerolink. Whats more, they are always eager to help you incorporate the latest Mac OS X technology innovations to give your application a competitive edge or to assist you with major Apple initiatives like the transition to Intel-based Macs.
Getting code-level support is as easy as sending an email
The Technical Support Incidents bundled with ADC Select and Premier memberships, or purchased individually, entitle members to development level support. Just follow the guidelines below to submit a request for technical support from one of our engineers.
Send an email to firstname.lastname@example.org that includes:
Youll typically get an initial response from one of our engineers within three business days and they will continue to work with you to resolution of your issue.
For more details, please see our Technical Support Frequently Asked Questions.